Meet our new customer service team members!
Over the last year our customer service team has grown. We have extended our team into our corporate office in Ames, Iowa. Laurie Thompson, Patty Smith, and Melissa Peterson all work out of our office in Ames to help serve our customers. Learn a little more about them below:
Sales Entry Coordinator
Laurie joined our team in February of 2022 as our sales entry coordinator. She is a graduate of Des Moines Area Community College and Northwest Missouri State and brought with her 16 years of insurance and wealth management sales experience. Laurie also previously owned her own staffing agency.
In her role at Calcium Products, Laurie is responsible for working with our sales team and customers on order entry. Including cash loads, prepay and fill contracts.
Laurie currently lives in Story City, Iowa with her family. In her free time, she likes spending time with her family and cheering on the Iowa State Cyclones.
Patty started with Calcium Products in July of 2022. She graduated from William Penn University with a bachelor’s degree in business administration. Patty has worked in the agriculture industry for more than 20 years, and most recently Winfield United as a transportation coordinator.
In her role at Calcium Products, Patty has taken over our logistics coordination. She spends time working with brokers sourcing trucks and rail cars. If you are interested in having Patty help with logistics, please reach out her.
Patty currently lives in Ames, Iowa. In her free time, she enjoys going off roading with jeeps or UTVs, crafting and visiting wineries.
Accounting Clerk – Billing Specialist
Melissa joined our customer service team in February of 2022. She is a graduate of William Penn University and brings a variety of customer service experience to her role. Most recently, Melissa has worked in real estate.
In her role at Calcium Products, Melissa works within billing. She oversees billing out product as it goes out the door.
Melissa currently lives in Ames, Iowa. In her free time, she likes reading, gardening, and fishing.
We are excited to have these gals on our team! We hope that by adding these three positions, our customers’ experience with Calcium Products only continues to improve.